Stop Losing Estimates
When Your Shop Is Closed
BotDesk is an AI chatbot that answers your customers' questions about repairs and pricing and captures appointment requests 24/7, even when you're elbow-deep in an engine or closed for the night.
✓ Free plan, no card ✓ Paid plans from $29/mo with a 7-day free trial (card at checkout, no charge till day 8)
The Problem
You're Losing Jobs Every Evening
When someone's check-engine light comes on after hours, they go with whoever answers first. That's usually not you.
No Answers After 6pm
Customers check your website after 6pm to ask if you can look at their car tomorrow. If they can't get an answer, they try the next shop.
Too Busy Under the Hood
Mid-repair you can't stop to explain your diagnostic fee. BotDesk answers website visitors instantly so you can keep working.
No-Contact = Lost Job
Every unanswered question is a customer who books somewhere else. BotDesk captures their info so you can follow up.
How It Works
Live in 5 Minutes. Really.
No developer, no complicated setup. If you can fill out a form, you can launch your shop's chatbot today.
Enter your website
BotDesk reads your public pages: services, prices, hours and the area you cover. It takes a minute or two, with no signup.
See it answer
Ask it what your customers ask. If something is missing, add a line to your site or your dashboard and it learns it.
Add one line to your site
Paste it into your website's footer, or use the WordPress plugin or the Shopify app. When a visitor wants a callback, their name and number are emailed to you.
What It Answers
Everything Customers Ask Your Shop
Train it once, it handles the questions that interrupt your day forever.
"Are you open Saturday?"
Answers hours and availability instantly, 24/7, and takes their name and number when they're ready to book.
"Do you do brake jobs?"
Answers service questions based on what your shop offers: brakes, oil changes, diagnostics, tires, and more.
"How much for an oil change?"
Quotes your starting prices so customers know what to expect before they call.
"Where are you located?"
Shares your address, hours, and parking info so customers can find you easily.
Captures Lead Info
When someone's ready to book a repair, the bot asks for their name, number, and vehicle info and emails it to you instantly.
Sends to Your Booking Link (Pro plan)
If you use an online scheduler, the bot sends customers directly there to lock in a time.
Before You Go Live
What to Put on Your Site So It Can Answer
BotDesk answers from your own website and says so when something isn't there. These are the auto repair questions that most often have no answer on a site, so a line or two on each pays off.
Makes and models you work on
Domestic, European, hybrids, diesel. A visitor with a BMW wants to know before they call.
Your diagnostic fee
Say what it costs and whether it goes toward the repair.
Whether you take walk-ins
Or whether every job needs an appointment. Visitors ask this more than almost anything.
Loaner cars, shuttles or a waiting room
If you offer any, say so. The bot won't promise a loaner your site doesn't mention.
Warranty on parts and labor
State the terms, for example months or miles. It's a deciding factor for many drivers.
Inspections and the services you don't do
If you don't do transmissions or body work, saying so saves a wasted trip.
FAQ
Questions from Shop Owners
It helps, but it's not required. You can also embed BotDesk in a link-in-bio page and share it from your Google Business Profile or Instagram.
Yes. You fill in your shop's info, services, pricing, and personality. It responds as your shop's assistant, not a generic robot.
It tells them it'll pass along the question and captures their info so you can follow up directly. Nothing falls through the cracks.
On the Pro plan, yes: add a link to your online scheduler or shop management software and the bot sends customers there when they're ready to book. On Starter and Growth, it takes their name and number and emails them to you so you can book them yourself.
Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation.
Starts at $29/month, less than a single missed repair job. There's a free 7-day trial: cancel any time before day 8 and pay nothing. There's also a Free plan with no card: it answers your customers' questions and collects up to 3 visitors' names and numbers a month; unlimited leads start on the $29 plan.
Get Started
Your Shop Never Stops Working
Start your free trial and watch the appointment requests come in while you focus on the cars in your bay.
Start 7-day free trial✓ Free plan, no card ✓ Paid plans from $29/mo with a 7-day free trial (card at checkout, no charge till day 8) ✓ Cancel anytime
✓ Our simple guarantee: if your first paid month passes without a single customer conversation through your bot, we refund that month. No forms, no hassle.