Handle Reservation Questions
While You Run Service
BotDesk is an AI chatbot for restaurants that answers hours, menu, and reservation questions 24/7 — so your staff can focus on the table in front of them.
✓ Free plan, no card ✓ Paid plans from $29/mo with a 7-day free trial (card at checkout, no charge till day 8)
The Problem
You Lose Diners During Your Busiest Hours
When people look up your restaurant during dinner rush, nobody can answer. They go somewhere else.
Questions During the Rush
"Do you have gluten-free options?" Your staff can't stop service to answer. BotDesk answers it on your website instantly.
Reservation Questions After Close
People plan dinner on Sunday night. Your hostess isn't there. BotDesk captures their info so you can confirm Monday.
Website Bounces
Website visitors with quick questions turn into lost customers when there's no instant answer. BotDesk answers them, and you can put the same chat link in your Instagram bio.
How It Works
Setup in 5 Minutes. Then It's Automatic.
No developer needed. Works with any website or a simple Instagram bio link.
Enter your restaurant's info
Hours, menu highlights, reservation policy, dietary options, address, parking — your bot learns it all in minutes.
Add one line of code to your site
Works on any website platform. Or just use a link in your Instagram bio — no website required.
Leads hit your inbox
When someone asks about a reservation, BotDesk captures their party size, date, and contact info — emails it straight to you.
What It Handles
Every Question Diners Ask Before Visiting
"Do you take reservations?"
Explains your reservation policy, captures party details, and emails you the lead for confirmation.
"Do you have vegan options?"
Answers dietary questions based on your menu, so fewer guests need to call during service.
"What time do you open?"
Shares your hours instantly, including holiday hours or day-specific variations you've configured.
"Is there parking nearby?"
Gives your address, parking info, and any directions so guests arrive stress-free.
"Do you do private events?"
Handles event inquiry questions and captures contact info for follow-up.
Captures Reservation Leads
Gets party size, preferred date/time, and contact info. Emails it to you so you can confirm.
FAQ
Questions from Restaurant Owners
It captures reservation requests (name, party size, preferred time) and emails them to you. On the Pro plan, if you use OpenTable, Resy, or another booking platform, the bot can also send guests straight there.
The bot answers based on what you've set up. You can update your info at any time from your dashboard — it only takes a minute.
You can share a direct link to your BotDesk chat from your Instagram bio or use a link-in-bio page. Guests just tap and start chatting.
Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation.
Starts at $29/month — cheaper than a single no-show. Free 7-day trial — card required, cancel any time before day 8. There's also a Free plan with no card: it answers your customers' questions, and collecting their name and number starts on the $29 plan.
Get Started
Focus on the Kitchen. BotDesk Handles the Front.
Set up in 5 minutes. Your restaurant answers questions and captures leads around the clock.
Start 7-day free trial✓ Free plan, no card ✓ Paid plans from $29/mo with a 7-day free trial (card at checkout, no charge till day 8) ✓ Cancel anytime
✓ Our simple guarantee: if your first month goes by without a single customer conversation through the bot, email us and we'll refund your first month — no forms, no hassle.