Add one script tag to your theme and BotDesk answers product, shipping, and order questions for your store 24/7.
Setup — 4 Steps
No app install needed — just a small edit to your theme's code.
Create your BotDesk account and fill in your business details (products, shipping policy, hours, FAQs). BotDesk generates a single embed snippet tied to your account.
<script src="https://botdesk.studio/widget.js" data-api-key="YOUR_API_KEY"></script>
⚠️ Don't type this by hand — copy the full snippet from your BotDesk dashboard. It includes your real API key plus your bot's name, color, and business info.
In Shopify admin, go to Online Store > Themes. On your live (published) theme, click the ⋯ menu and choose Edit code.
Open layout/theme.liquid, find the closing </body> tag, and paste your BotDesk script tag just above it. Click Save.
Open your storefront. The BotDesk chat bubble appears in the bottom-right corner across all storefront pages.
FAQ
No. BotDesk can be added by pasting one script tag into your theme's theme.liquid file — no app installation required.
Adding a single script tag before the closing </body> tag is low-risk. For extra safety, duplicate your theme first (Online Store > Themes > Actions > Duplicate) and edit the copy.
BotDesk loads on your storefront pages via theme.liquid. Shopify's checkout is a separate, locked-down template and is not affected.
Yes. Add your product info, shipping/return policy, and common questions to your BotDesk dashboard and the chatbot will use them when answering customers.
Get Started
Start your free trial, copy your embed code, and your chatbot is live before your coffee gets cold.
Start 7-Day Free Trial💳 Card required ✓ 5-minute setup ✓ Cancel anytime Starts at $29/mo