Turn Your Website Into a New Patient Machine
BotDesk answers insurance and new patient questions on your website 24/7 and collects appointment requests, so you and your staff can focus on treating patients.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. What the Free plan does
The Problem
You're Losing New Patients to Silence
Someone searches "chiropractor near me" and lands on your website at 8pm. They have questions. Your office is closed. They move on.
After-Hours Searches
People look for healthcare providers on evenings and weekends. If your site can't answer their questions right now, they'll find someone who can.
Insurance Questions Kill Momentum
"Do you accept my insurance?" is a question that often stops people from booking. A chat on your website can answer it instantly, any time of day.
Every Patient Matters
A new chiropractic patient is worth hundreds of dollars over their care plan. Each missed inquiry is money that walked out the door.
How It Works
How Long Setup Takes
No tech team needed. If you have a website, you can have BotDesk running on it today.
How long it takes depends on your website. WordPress, Squarespace (Core plan and up) and most sites with a footer code box: about 5 minutes. Wix needs a Premium plan with a connected domain to add code. GoDaddy Website Builder usually can't take code, so you add a button that opens your chat link instead. Can't paste code at all? We'll set it up for you, free.
Enter your practice details
Services, accepted insurance plans, office hours, fees, new patient process: BotDesk learns it all so it answers accurately.
Add one line of code to your website
Works on WordPress, Wix, Squarespace, and any other platform. Your webmaster can do it in 30 seconds.
New patient leads arrive in your inbox
When a visitor shows interest, the bot collects their name, phone, and reason for inquiry and emails it to you immediately.
What It Answers
Every Question New Patients Ask
Train it once on your practice info. It handles the questions that slow your front desk down all day.
"Do you accept Blue Cross / United / Medicare?"
Lists your accepted insurance plans and explains the billing process so patients know what to expect before they book.
"Can you help with back pain / neck pain / sciatica?"
Tells them which conditions your website says you treat and what a first visit is like, without giving medical advice, then offers to take their name and number for a callback.
"How do I schedule a new patient appointment?"
Walks patients through your intake process and takes their info for a callback. On any paid plan it can also send them to your online scheduler.
"How much does a chiropractic visit cost without insurance?"
Shares your self-pay rates clearly so no one is surprised at checkout. Builds trust before they even visit.
New Patient Callbacks
Takes a name and phone number from visitors who want an appointment, so your front desk can call them back. It also asks if they're a new or existing patient. It never asks about symptoms or the reason for the visit.
"Where are you located / do you have parking?"
Answers location and access questions so new patients arrive confidently and on time.
FAQ
Questions from Chiropractors
No. BotDesk isn't set up for HIPAA, and we don't sign a Business Associate Agreement (BAA). Here is what that means in practice: every chat is saved for up to 12 months so you can read it, and the text is sent to OpenAI to write each reply. If a patient types why they're coming in, such as low back pain after a fall, that is saved too. The safe way to use it: keep it to general questions (hours, location, insurance you accept, self-pay prices, how to become a new patient), set the greeting to ask patients not to share health details in the chat, and let it take just a name and number so your front desk calls back. If your practice needs a BAA for this, don't use BotDesk for patient intake.
On any paid plan, you can add your ChiroTouch, Jane, or any other booking link so patients can schedule directly. Without a link, the bot takes their details and emails them to you. Growth can also book real times in the chat on BotDesk's own calendar, checked against your calendar link. It doesn't connect to ChiroTouch, Jane or any EHR, so it can't see your schedule or patient records.
The bot tells them it'll pass the question along and captures their contact info so you can follow up personally. No inquiry gets lost.
About 5 minutes. You fill in your practice information, copy one line of code, and paste it on your website. That's it.
Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation.
Starting at $29/month, typically less than the revenue from a single new patient. 30-day free trial, cancel any time before day 31 and pay nothing. There's also a Free plan with no card: it answers your customers' questions and collects up to 10 visitors' names and numbers a month; unlimited leads start on the $29 plan.
What it won't do
Medical questions. It's built to never give medical advice, never guess what's causing someone's pain, and never suggest a medicine or home remedy. If someone describes chest pain, trouble breathing, fainting, bleeding that won't stop or sudden numbness, its first words tell them to call 911. For severe pain or swelling, it tells them to call your office now, and 911 if it's an emergency.
Prices, hours and insurance. It's built to never make up a price or your hours. If they aren't on your site or in what you've added, it says it doesn't have that detail and offers to take the visitor's name and number so your office can follow up. It never tells a visitor what their insurance will cover; it says that depends on their plan.
What lands in your inbox
Sample, with made-up details. When a visitor wants a call back, the lead email looks like this. It is the same layout as the real one.
New Lead
Captured by your BotDesk chatbot during a conversation.
Sent via your BotDesk chatbot: Align Chiropractic
On your phone, tap the number to call them back. The same lead is saved in your dashboard's Leads tab. The Free plan takes up to 10 leads a month; paid plans take every one.
Get Started
Your Practice, Working 24/7
Start your free trial and capture new patient inquiries around the clock while you focus on the patients already in your care.
Start 30-day free trialSet it up for me (free)Send us your website address and we'll help you get it live by email, free. We reply within 24 hours.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. Plans from $29/mo. What the Free plan does
✓ Our simple guarantee: if your first paid month passes without a single customer conversation through your bot, we refund that month. No forms, no hassle.
Read more: best AI chatbot for chiropractors · AI receptionist for a small business