Your Dental Practice Needs a Receptionist for Its Website
BotDesk answers patient questions on your website 24/7 and collects new patient and appointment requests, so your front desk can focus on the patients in the chair.
✓ Free plan, no card ✓ Paid plans from $29/mo with a 7-day free trial (card at checkout, no charge till day 8)
The Problem
New Patients Don't Wait on Hold
A prospective patient lands on your website at 8pm with a toothache. They have questions. No one answers. They move on to the next dentist.
After-Hours Inquiries
Many people look for a dentist outside office hours. If your website can't respond at 9pm, those patients go elsewhere.
Front Desk Overload
Your receptionist is juggling check-ins, phones, and insurance calls. They can't also respond to every website inquiry in real time.
Lost New Patient Revenue
A single new patient is worth hundreds to thousands of dollars over their lifetime. Every missed inquiry is a patient who went elsewhere.
How It Works
Your Practice Live in 5 Minutes
No IT team, no complicated setup. Add BotDesk to your practice website in minutes.
Enter your practice information
Services offered, accepted insurance, office hours, location, new patient process — BotDesk learns everything so it can answer accurately.
Paste one line of code on your site
Works on any website — Wix, Squarespace, WordPress, custom. Your web admin can add it in 30 seconds.
Capture new patients automatically
Website visitors get instant answers and the bot captures their name, phone, and reason for inquiry — emailed to you immediately.
What It Answers
Every Question New Patients Ask
Train it once on your practice's details. It handles the repetitive questions so your front desk doesn't have to.
"Are you accepting new patients?"
Confirms your availability status and walks new patients through exactly how to get started with your practice.
"Do you accept Delta Dental / Cigna / Aetna?"
Lists the insurances you accept and lets patients know what to expect — before they ever call your office.
"How do I schedule an appointment?"
Walks new patients through your booking process and takes their info for a callback. On the Pro plan it can also send them to your online scheduler.
"How much does a cleaning cost without insurance?"
Quotes your self-pay rates and explains your payment options so patients aren't surprised at checkout.
"I have a toothache — can I come in today?"
Captures emergency inquiries with urgency, collects patient contact info, and routes it to your team immediately.
"Where are you located / is there parking?"
Shares your address, parking details, and any first-visit instructions — reducing no-shows from confused new patients.
FAQ
Questions from Dental Practices
BotDesk collects basic contact info (name, phone, inquiry) — the same information a patient would fill in on a contact form. It does not store medical records, PHI, or treatment information. For practices with strict compliance requirements, we recommend confirming with your compliance officer before collecting more sensitive data through any chat tool.
Currently BotDesk captures inquiry details and sends them to you by email. On the Pro plan you can also add a link to your online scheduling tool (Dentrix, Curve, Carestream, etc.) so patients can book directly. Full PMS integrations are on the roadmap.
Yes — if a patient asks something outside your training data, the bot tells them it'll pass the question along and captures their contact info. Nothing falls through the cracks.
Yes — log into the dashboard any time to update hours, services, insurance, or FAQs. Changes go live immediately.
Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation.
Starts at $29/month — typically covered by a single new patient inquiry your team would otherwise have missed. 7-day free trial, cancel any time before day 8. There's also a Free plan with no card: it answers your customers' questions, and collecting their name and number starts on the $29 plan.
Get Started
Never Miss a New Patient Again
Start your free trial and let BotDesk capture inquiries while your front desk focuses on patients in the office.
Start 7-day free trial✓ Free plan, no card ✓ Paid plans from $29/mo with a 7-day free trial (card at checkout, no charge till day 8) ✓ Cancel anytime
✓ Our simple guarantee: if your first month goes by without a single customer conversation through the bot, email us and we'll refund your first month — no forms, no hassle.