Classic GoDaddy hosting works like any website: paste one piece of code and your chatbot is live. GoDaddy's Website Builder works differently, so read its section before you start.
Setup
GoDaddy has two kinds of sites. Step 1 is the same for both. Then follow the part that matches yours.
The BotDesk side, 36 seconds
Create your BotDesk account and type in your website address. BotDesk reads your site and learns your services, hours and common questions on its own, so there's nothing to type in by hand. Pick what you want the bot to do and try it out. Then open the Install tab in your BotDesk dashboard and click Copy your install code. It looks like this:
<script async src="https://botdesk.studio/widget.js" data-api-key="YOUR_API_KEY" data-name="AI Assistant" data-color="#1F5AA8" data-greeting="Hi! 👋 How can I help you today?"></script>
Copy yours from the dashboard instead of typing it: your copy has your own key where this one says YOUR_API_KEY. The code carries your key and a few display settings. Everything else, like what the bot knows, your hours and where leads go, loads from your BotDesk account.
If your GoDaddy site is HTML files you manage through File Manager or FTP, open each page's HTML and paste your code just before the closing </body> tag, or add it once to a shared footer file so it loads everywhere. If your GoDaddy hosting runs WordPress, use the WordPress guide instead.
Save or upload your files and reload your site. The chat bubble appears in the bottom corner. In your dashboard's Install tab, type your site's address and click Check if it's live to confirm.
GoDaddy's Website Builder doesn't give every account a place for code that runs on every page, and its HTML section puts code inside a separate frame on one page. GoDaddy's own help says so. That changes what you'll see:
Head HTML (some accounts do): paste your code there and click Save. It loads on every page and should show in the corner like on any other site.Install and copy your Chat link. In GoDaddy, add a button (or a link in any section) that points to it, for example "Chat with us". Visitors get your full chat on its own page. Pasting the code into an HTML section is not recommended: the chat stays inside that box on that one page instead of floating in the corner.Not the person who manages the website? In your BotDesk dashboard's Install tab, click Email steps to my web person. It opens a ready-to-send email in your own email app with the code and one clear instruction.
After you install
Open your website and look for the chat bubble in the bottom corner, then ask it a question. You can also open the Install tab in your dashboard, type your website address and click Check if it's live.
When the bot takes a visitor's name and phone number, we email it to you and it also shows in the Leads tab. It goes to the email you signed up with unless you change it: open Knowledge, click What your bot can do, and fill in Where should we send new leads?
The Free plan takes up to 3 leads a month. Starter and up take unlimited leads.
Change anything in your dashboard, like what the bot knows, how it looks, the pop-up message or the booking button, and save. Changes reach your site automatically within a few minutes. You don't need to paste the code again. Not seeing a change yet? Do a hard refresh: Ctrl+Shift+R, or Cmd+Shift+R on a Mac.
Your business hours (Knowledge, then Business info, then Hours) are what the bot tells visitors when they ask if you're open. The team schedule in the Team tab (Growth plan and up) only decides when your staff show as available for live chat. They are separate, so changing one doesn't change the other.
Open Knowledge, then Business info, and scroll to Hours. Under Closed days and holidays, tap a holiday, use Going on vacation? for a run of dates, or click + Add a closed day. Check that Your time zone is right, then click Save settings. The bot will tell visitors you're closed on those days.
Send us your website address and we'll help you get it live by email, free.
Someone else runs your website? Open the Install tab in your BotDesk dashboard and click Email steps to my web person. Or email hello@botdesk.studio. We'll reply by email within 24 hours.
FAQ
Partly. If your Settings menu has Head HTML, paste the code there and it loads on every page. Otherwise, add a button that links to your chat link (Install, Chat link in your BotDesk dashboard); an HTML section would keep the chat stuck inside a box on one page. Either way, send a test message on your live site before you rely on it. Classic GoDaddy hosting and WordPress on GoDaddy work fully.
No. The chat code loads in the background after the rest of your page, so visitors see your page first and the chat bubble appears a moment later.
On a classic HTML site, yes: paste it before </body> on each page, or once in a shared footer file. In Website Builder, Head HTML covers every page; an HTML section only covers its own page.
Yes. Log into your BotDesk dashboard any time to update your business info, hours, services and FAQ answers. Changes reach your site automatically within a few minutes. You don't need to paste the code again.
Get Started
Start free, copy your install code, and your chatbot is live in minutes.
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