Help more pet owners
without more phone calls
Pet owners worry after hours. BotDesk answers their questions the moment they land on your website, about appointments, pricing, services and where to go in an emergency, so your phones stay free for cases that truly need a call.
The Problem
Vet clinics are drowning in
repetitive phone calls
Many calls to a vet clinic are routine questions your website could answer, without tying up a technician or receptionist.
Phones ring constantly during peak hours
"Are you accepting new patients?" "What's your price for a wellness visit?" "Do you carry X flea medication?" These add up fast and keep your front desk on the phone.
After-hours panicked pet owners have nowhere to turn
Someone's dog ate something at 10pm. They Google your clinic, can't reach anyone, and either go to the ER vet unnecessarily or wait anxiously until morning — without ever becoming your patient.
New patient inquiries slip through
When a new patient calls and gets put on hold or voicemail, they call the next clinic. A chatbot captures their information the moment they land on your site — before they ever pick up the phone.
How It Works
Live in 5 minutes.
No developer needed.
Paste one line of code and BotDesk is live on your website, trained on your clinic's specific information.
Train it on your clinic
Paste your website URL and BotDesk reads your site — services, species you treat, hours, pricing info, and FAQs. You review and edit before going live.
Add the widget to your website
One line of code. Works on any website: WordPress, Wix, Squarespace, or a basic HTML site built by your web guy in 2019.
Get notified when new patients reach out
When someone asks to schedule an appointment or leaves their contact info, you get an immediate email with their name, pet's name, and what they need.
What It Handles
Questions your bot answers
24 hours a day
Trained on your specific clinic — the species you treat, services offered, prices, and hours.
FAQ
Common questions
No. Your bot is configured with the information you provide, and it's trained to advise owners to call the clinic or go to an emergency vet for anything medically serious. It provides general guidance only — not clinical diagnosis — and always defers to the veterinarian for anything that requires professional evaluation.
It can collect the client's contact info and send you an immediate notification. If you use scheduling software like Covetrus, EzyVet, or Calendly, the Pro plan can include a direct booking link so clients can book themselves.
The bot can be configured to display your after-hours emergency protocol — whether that's an emergency line, a local emergency hospital referral, or instructions to call animal poison control. You decide what it says.
Yes. BotDesk is a JavaScript widget — one line of code that works on any website, no matter what platform or who built it. If the site is live on the internet, the bot can go on it.
Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation.
Each location or brand gets its own bot. The Agency plan lets you manage multiple bots from a single dashboard — useful for multi-location clinics or practice groups.
Help more pet owners tonight
7-day free trial. No developer required. Live in 5 minutes.
Start free trial✓ Free plan, no card ✓ Paid plans from $29/mo with a 7-day free trial (card at checkout, no charge till day 8) ✓ Cancel anytime
✓ Our simple guarantee: if your first month goes by without a single customer conversation through the bot, email us and we'll refund your first month — no forms, no hassle.