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Built for Nail Salons & Nail Spas

Catch booking requests while
every nail tech is busy

When all your techs are with clients, nobody is free to answer questions. BotDesk answers clients on your website, collects their booking requests, and emails you the moment a new client reaches out.

Try it on your website free →

Nail salons miss bookings
during their busiest hours

Busy nails means nobody's free to answer calls, DMs, or walk-ins asking about availability. The clients who don't get an answer immediately go book somewhere else.

Instagram DMs go unanswered for hours

Lots of nail clients find salons on Instagram and send a DM. If the reply comes hours later, they may have booked somewhere else. BotDesk doesn't reply inside Instagram, but you can put your chat link in your bio so they get answers right away.

Same questions, every single day

"How much for a full set?" "Do you do dip powder?" "Can I book for Saturday at 2?" Your chatbot answers questions like these instantly, and takes booking requests, while you're doing someone else's nails.

New clients leave without booking

Someone new visits your website, can't easily find the answer they need, and doesn't bother calling. A chatbot catches them on the spot — answers the question and captures their info.

Live in 5 minutes.
No developer needed.

One line of code on your website. BotDesk reads your site and builds your bot's knowledge automatically.

1

Train it on your nail salon

Paste your website URL and BotDesk reads your service menu, prices, hours, techs, and location. Review and edit before going live.

2

Add the widget to your site

One line of code. Works on any website — WordPress, Wix, Squarespace, or a simple site your cousin built.

3

Get instant notifications for new inquiries

When someone leaves their name and number, you get an email immediately. Call or text them back during a gap between clients.

Questions clients ask
before they book

Trained on your specific menu, techs, and pricing — so answers are accurate to your salon, not generic.

"How much is a full set / dip / gel?"
Quotes your actual prices for each service type, including add-ons like nail art and designs.
"Do you do nail art / ombre / chrome?"
Confirms your specialty services and recommends booking a design consultation if needed.
"Do you have availability Saturday afternoon?"
Captures their name and contact info and sends you a notification to confirm availability.
"How long does a full set take?"
Gives accurate time estimates for each service type from your menu.
"What brands of gel / dip do you use?"
Lists your product lines so clients who prefer specific brands know what to expect.
"Where are you located / where can I park?"
Provides your address, suite number if applicable, and parking instructions.

Common questions

On the Pro plan, yes: add your Booksy, StyleSeat, or Vagaro link and the bot sends visitors there when they want to book. On Starter and Growth, it takes their name and number and emails them to you so you can book them yourself.

You can update your bot's knowledge base any time from your dashboard — no tech help needed. When you add a new service or change prices, edit one field and the bot immediately reflects it.

Yes. You can set it up to tell clients you welcome walk-ins and what your usual wait times are. It can still take details from clients who want to plan a visit.

If you add your technicians and their specialties to the knowledge base, the bot can match clients with the right tech. Individual tech availability is best handled by your booking app, and on the Pro plan the bot can send them there.

Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation. Your dashboard can be in Vietnamese, Korean or Chinese too.

How languages work →

It starts by reading your website and pulling in your service menu, pricing, hours, and FAQs. You review and edit everything before it goes live — so the bot says exactly what you want it to say, in your voice.

Never miss a booking again

7-day free trial. No developer required. Live in 5 minutes.

Start free trial

✓ Free plan, no card   ✓ Paid plans from $29/mo with a 7-day free trial (card at checkout, no charge till day 8)   ✓ Cancel anytime

✓ Our simple guarantee: if your first month goes by without a single customer conversation through the bot, email us and we'll refund your first month — no forms, no hassle.