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Built for Massage Therapists

Be Fully Present
With Every Client

BotDesk handles new client inquiries, answers service questions, and captures booking requests while you're in session — so you never have to check your phone mid-massage.

You Can't Answer Inquiries While in Session

You do your best work when you're fully focused. But leads don't wait for you to finish.

You're unreachable during sessions

A prospective new client visits your website or sends a message during a 90-minute session. By the time you're done, they've booked elsewhere.

Late-night inquiries go unanswered

People book self-care appointments in the evening. Without a 24/7 response, that traffic converts to nothing.

Same questions, over and over

"What types of massage do you offer?" "Do you take insurance?" "How long is a session?" A chatbot handles all of it.

Set Up Once, Never Miss a Booking

BotDesk learns your practice in minutes and works around the clock on your behalf.

1

Train It on Your Practice

Your modalities, session lengths, pricing, availability, policies, and booking process. About 10 minutes.

2

Add to Your Website

One line of code on any platform — Square, Squarespace, Wix, WordPress, or custom sites. No developer needed.

3

Wake Up to Warm Leads

New client inquiries arrive in your inbox with their contact info and what they're looking for — ready for a quick reply or booking.

Questions Your Chatbot Answers Instantly

The most common things new clients ask — handled without you lifting a finger.

"What types of massage do you offer?"
Lists your modalities — Swedish, deep tissue, hot stone, prenatal, sports, trigger point — with brief descriptions.
"How long are your sessions?"
Your session lengths (60, 90, 120 min) and which services are available at each duration.
"How much does a massage cost?"
Your pricing by session type and length, plus any intro offers or membership rates you run.
"Do you take insurance?"
Your insurance policy — if you accept HSA/FSA, take certain providers, or require a doctor's note for reimbursement.
"Are you available this week?"
Captures their preferred day and time and their contact info, then notifies you to confirm the slot.
"Do you offer prenatal massage?"
If you're trained in prenatal, the chatbot explains your approach and captures their due date and booking request.

Common Questions

The chatbot captures basic info — name, contact, session type, and what the client is looking for — but the actual health intake form is separate. You can share your intake form link as part of the booking confirmation so it's ready before they arrive.

The chatbot captures their question and contact info and flags it for you. For questions outside what you've covered, it hands off politely so you can respond personally.

On the Pro plan, if you use a booking platform like Square Appointments, Mindbody, Vagaro, or Calendly, the chatbot can include your booking link in the conversation. On Starter and Growth, it takes their name and number and emails them to you so you can book them yourself.

Yes. It works for any massage practice with a website, whatever your setup: independent therapists, multi-practitioner studios, and spa employees who run their own client list.

Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation.

How languages work →

Plans start at $29/month. One new client booking per month more than covers the cost. There's a 7-day free trial — your card is added at signup and you're only charged if you don't cancel before day 8. There's also a Free plan with no card: it answers your customers' questions, and collecting their name and number starts on the $29 plan.

Focus on your clients. We'll handle the inquiries.

BotDesk sets up in minutes and starts capturing new client leads while you're in session, after hours, and on weekends.

Start 7-day free trial

✓ Free plan, no card   ✓ Paid plans from $29/mo with a 7-day free trial (card at checkout, no charge till day 8)   ✓ Cancel anytime

✓ Our simple guarantee: if your first month goes by without a single customer conversation through the bot, email us and we'll refund your first month — no forms, no hassle.