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Built for hair and nail salons

Stop Losing Bookings
When Your Salon Is Closed

BotDesk is an AI chat assistant for your salon's website. It answers clients' questions about cuts, color, nails and prices 24/7 and collects booking requests, even when you're behind the chair or closed for the night.

Try it on your website free →

✓ Free plan, no card   ✓ Paid plans from $29/mo with a 7-day free trial (card at checkout, no charge till day 8)

The Problem

You're Losing Clients Every Weekend

When someone asks about availability on a Friday night, they book wherever responds first. That's usually not you.

Questions While You Sleep

Clients check your website at 11pm to see if you're free Saturday. If they can't get an answer, they book somewhere else by morning.

Too Busy to Reply

Mid-color or mid-fill, you can't stop to answer "do you do balayage?" or "do you do gel fill-ins?" BotDesk answers website visitors instantly.

No-Contact = No-Show

Every unanswered inquiry is a missed appointment. BotDesk captures their info so you can follow up later.

How It Works

Live in 5 Minutes. Really.

No developer, no complicated setup. If you can fill out a form, you can launch your salon chatbot today.

1

Enter your website

BotDesk reads your public pages: services, prices, hours and the area you cover. It takes a minute or two, with no signup.

2

See it answer

Ask it what your customers ask. If something is missing, add a line to your site or your dashboard and it learns it.

3

Add one line to your site

Paste it into your website's footer, or use the WordPress plugin or the Shopify app. When a visitor wants a callback, their name and number are emailed to you.

What It Answers

Everything Clients Ask Your Salon

Train it once, it handles the questions that eat up your day forever.

"Do you take walk-ins on Saturday?"

Answers hours and walk-in questions instantly, 24/7. On the Pro plan it also sends clients to your booking link.

"Do you do balayage? Gel extensions?"

Answers service questions from your menu: cuts, color, blowouts, extensions, gel, dip and more. No more back-and-forth DMs for info that's already in your head.

"How much is a cut and color? A full set?"

Quotes your own prices so clients come in already knowing what to expect.

"Where are you located?"

Shares your address, parking info, and anything else you want clients to know before they arrive.

Captures Lead Info

When someone's ready to book, the bot asks for their name and number and emails it to you instantly.

Sends to Your Booking Link (Pro plan)

If you use Booksy, Vagaro, Fresha, Square, or any booking tool, the bot sends clients directly there.

Before You Go Live

What to Put on Your Site So It Can Answer

BotDesk answers from your own website and says so when something isn't there. These are the salon questions that most often have no answer on a site, so a line or two on each pays off.

Prices for each service, with "from" where it varies

Color and extensions depend on hair length. "Balayage from $180" is an answer; a blank is a lost booking.

How long each service takes

Clients plan around it. Say how long a cut, a color and a treatment usually take.

Your booking link or how to book

If you use an online booking page, link it. The bot points people to it.

Deposits and cancellations

Say if you take a deposit and what happens if someone cancels late. The bot quotes your policy and never makes one up.

Consultations and patch tests

For color and lash services, say if a consultation or patch test is needed first.

Your stylists and what each does

If clients can ask for a particular stylist, list who does what.

FAQ

Questions from Salon Owners

It helps, but it's not required. You can also embed BotDesk in a link-in-bio page (like Linktree or a custom link page) and share it from your Instagram profile. It doesn't reply inside the Instagram or Facebook DM inbox itself. Instead, it catches those visitors on your website or link-in-bio page, 24/7.

Yes. You fill in your business info, services, personality, and any specific phrases you want it to use. It responds as your salon's assistant, not a generic robot.

It tells the client it'll pass along the question and captures their info so you can follow up directly. Nothing falls through the cracks.

On the Pro plan, yes: add your Booksy, Vagaro, Fresha, Square Appointments, or any other booking link and the bot sends clients there when they're ready to book. On Starter and Growth, it takes their name and number and emails them to you so you can book them yourself.

Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation.

How languages work →

Starts at $29/month, less than a single missed appointment. There's a free 7-day trial. Cancel any time before day 8 and pay nothing. There's also a Free plan with no card: it answers your customers' questions and collects up to 3 visitors' names and numbers a month; unlimited leads start on the $29 plan.

Get Started

Your Salon Never Stops Working

Start your free trial and watch the leads come in while you focus on your clients.

Start 7-day free trial

✓ Free plan, no card   ✓ Paid plans from $29/mo with a 7-day free trial (card at checkout, no charge till day 8)   ✓ Cancel anytime

✓ Our simple guarantee: if your first paid month passes without a single customer conversation through your bot, we refund that month. No forms, no hassle.

Read more: best AI chatbot for salons · AI receptionist for a small business