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Setup guide

Add an AI Chatbot to Your Wix Site

No app from the Wix Market required. Use Wix's built-in Custom Code panel to add BotDesk to every page in about 5 minutes.

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Setup — 4 Steps

Get Your Wix Chatbot Live

Wix's built-in Custom Code setting does the job. No app install needed.

Before you start: Wix only allows custom code on a site that is published and has a connected domain, which needs a Wix Premium plan. If your site still uses a free wixsite.com address, upgrade and connect your domain first.

1

Sign up and copy your embed code

Create your BotDesk account and fill in your business details (services, hours, pricing, FAQs). BotDesk generates a single embed snippet tied to your account.

<script src="https://botdesk.studio/widget.js" data-api-key="YOUR_API_KEY"></script>

⚠️ Don't type this by hand — copy the full snippet from your BotDesk dashboard. It includes your real API key plus your bot's name, color, and business info.

2

Open Custom Code settings in Wix

Go to your site's dashboard and click Settings. Then click Custom Code in the Development & integrations section.

3

Add the BotDesk snippet

Click + Add Custom Code at the top right and paste your BotDesk script. Give it a name you will recognize, like BotDesk. Under "Add Code to Pages" choose All pages, under "Place Code in" choose Body - end, then click Apply.

4

Publish your site

Click Publish in the top-right corner. The BotDesk chat bubble now appears in the bottom-right corner across your whole site.

FAQ

Wix Install Questions

Can I add a chatbot to Wix without an app from the Wix App Market?

Yes. Wix's built-in Custom Code feature (Settings > Custom Code) lets you paste any embed script, including BotDesk's, without installing an app.

Do I need a Wix premium plan to use custom code?

Yes. Wix only lets you add custom code to a site that is published and has a connected domain, and connecting a domain requires a Wix Premium plan. A free site on a wixsite.com address can't use Custom Code.

Will the chatbot show up on every page of my Wix site?

Yes — set the code to load on "All pages" in the Custom Code settings and the BotDesk widget appears site-wide after you publish.

Can I remove or update the chatbot later?

Yes. Edit your business info anytime in the BotDesk dashboard, or remove the custom code snippet from Wix Settings to take it down. One thing to know: if you switch your Wix site to a different domain, Wix deletes your custom code, so paste the BotDesk snippet in again afterwards.

Get Started

Your Wix Site, Now With a 24/7 Assistant

Start your free trial, copy your embed code, and your chatbot is live before your coffee gets cold.

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