Wasps by the Door at 9 PM?
Your Website Answers in Spanish Too
BotDesk is a chat assistant for pest control websites. It answers in English or Spanish from your own site, takes the address, the pest and how urgent it is, and emails the lead to you so your tech can call back.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. What the Free plan does
How It Works
From "There's a Nest" to a Lead With the Address
People search for pest control when they've just seen something. The bot answers right then and collects what you need to quote.
It answers from your site
Pests you treat, the prices you publish (keeping "starting at"), towns or ZIP codes you serve, same-day service and guarantees. If your site doesn't say, it says it doesn't know.
It asks what you need to know
Pest control is filed under Home services, so before the name and number it asks for the address or ZIP code, what the pest problem is and how urgent it is. Visitors can skip a question and it still takes the lead.
Your office calls back
The lead is emailed to you and saved in your dashboard's Leads tab. When it takes a lead, it doesn't tell anyone a visit is booked: you confirm it.
What It Answers
What Customers Ask a Pest Control Company
It answers from your own website and the info you add. If something isn't there, it says so and offers a callback instead of guessing.
"How much for mice?"
Gives the price your site lists, such as a starting price for rodent control, with the same "starting at" wording. With no price on your site, it offers a callback.
"Do you come to 77502?"
Answers from the towns or ZIP codes your site lists, when that page is one it read.
"Is it safe for my dog?"
Repeats only what your site says about the products you use, and says your technician can confirm. It doesn't promise a treatment is safe.
"Can you come today?"
Answers from what your site says about same-day or emergency service, then takes their details.
"¿Cuánto cuesta para cucarachas?"
It replies in Spanish to a visitor who writes in Spanish, on every plan. On Growth and up, you get the chat with an English translation.
"Do you guarantee it?"
Repeats your guarantee or re-treatment policy as your site words it, conditions included.
Example
"Hay un nido de avispas junto a la puerta"
Uses what's on your site: same-day service and the ZIP codes you serve
Example chat in Spanish. Made-up company (Lone Star Pest Pros), made-up visitor and numbers.
VisitorHay un nido de avispas grande junto a la puerta de entrada. ¿Pueden venir hoy?
BotPrimero: ¿alguien fue picado o es alérgico? Si alguien tiene problemas para respirar o se le hincha la cara, llama al 911 ahora. Nuestro sitio dice que hacemos servicio el mismo día; para algo urgente, llama al (713) 555-0106. ¿Cuál es tu dirección o código postal?
VisitorNadie fue picado, pero mi hijo es alérgico. Estoy en el 77502.
BotGracias. El 77502 está en nuestra zona. Mantén a tu hijo lejos de la puerta. ¿Me das tu nombre y tu número para que el técnico te llame hoy?
In English: the visitor has a large wasp nest by the front door and wants someone today. The bot asks about stings and allergies first, gives 911 for trouble breathing, gives the company's same-day line from its site, checks the ZIP code against the service area, then asks for a name and number. On Growth and up, a Spanish chat reaches you with an English translation.
Before You Go Live
What to Put on Your Site So It Can Answer
BotDesk answers from your own website and says so when something isn't there. These are the pest control questions that most often have no answer on a site.
Prices or starting prices
For example rodent control, a general treatment or a termite inspection. Without them it can only offer a callback.
The towns or ZIP codes you serve
In plain text on one page it reads, not only in a map image.
Same-day and emergency service
Whether you come out the same day, on weekends, and the number to call.
What you use, in your words
What your site says about products and re-entry times for kids and pets. The bot repeats it and never adds a safety promise of its own.
Guarantees and re-treatment
The terms, so it can repeat them with their conditions.
Whether your staff speak Spanish
The bot replies in Spanish either way, so say on your site if your techs or office do too.
FAQ
Questions from Pest Control Companies
It's built to send people to a person. For stinging insects when someone is allergic, or rodents in a kitchen or food area, it tells them to call your office now, and to call 911 for an allergic reaction such as trouble breathing. Then it takes the address, the pest and how urgent it is, and their name and number.
No. It's built to never promise that a product is safe for children or pets. It repeats only what your site says about the products you use and says your technician can confirm.
On Starter, it takes their name, number and details and emails them to you so you can call back and set a time. Growth can also book real times in the chat on BotDesk's own calendar, checked against your calendar link. On Pro, you can add your online booking link and it sends people there when they're ready.
The Free plan reads up to 5 pages of your site, Starter 15, Growth 50 and Pro 500. If something it needs sits on a page it didn't read, add it in your dashboard under What your bot knows and it uses it from then on. If your site blocks our scan with a security check, you can paste your services, prices, hours and towns instead. Questions it couldn't answer show up in the same place, so you can add the answer.
Yes. It replies in the language each person writes in, such as Spanish, Chinese, Vietnamese, Korean or Tagalog, on every plan, and you choose which languages it uses. On Growth and up, chats in another language reach you with an English translation.
The Free plan answers your customers' questions and takes up to 3 leads a month. Starter ($29/month) takes every lead, Growth ($59/month) adds price estimates from your price list and booking on BotDesk's calendar, and Pro ($99/month) adds your booking link. Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime.
What it won't do
Emergencies. For stinging insects when someone is allergic, or rodents in a kitchen or food area, it's built to tell them to call your office now, and to call 911 for an allergic reaction. It doesn't give treatment advice.
Safety promises. It's built to never promise that a treatment is safe for children or pets, or quote a price your site doesn't list.
What lands in your inbox
Sample, with made-up details. When a visitor wants a call back, the lead email looks like this. It is the same layout as the real one.
New Lead
Captured by your BotDesk chatbot during a conversation.
Sent via your BotDesk chatbot: Lone Star Pest Pros
On your phone, tap the number to call them back. The same lead is saved in your dashboard's Leads tab. The Free plan takes up to 3 leads a month; paid plans take every one.
Get Started
Answer Every "Can You Come Today?"
Set it up in a few minutes. BotDesk answers from your own site in English or Spanish and emails you each lead, even when your techs are out on jobs.
Start 30-day free trialSet it up for me (free)Send us your website address and we'll help you get it live by email, free. We reply within 24 hours.
Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. Plans from $29/mo. What the Free plan does
✓ Our simple guarantee: if your first paid month passes without a single customer conversation through your bot, we refund that month. No forms, no hassle.