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Paid plans · $29, $59 or $99 a month · no per-message charge

An AI chatbot for your website with no conversation limit

BotDesk (botdesk.studio) is an AI chat assistant for local business websites. On every paid plan there is no monthly conversation limit and no charge per message. A busy month costs the same as a quiet one.

✓ Starter $29/mo ✓ No credits to buy ✓ Cancel any time

What unlimited means here

The plain version

Many chatbots say "unlimited" and then count something else. This is exactly what we count and what we don't.

No monthly cap

Starter, Growth and Pro have no limit on conversations in a month. One conversation is one visitor's chat, however many messages it takes.

No per-message charge

You don't pay per answer, per message or per resolved chat. The plan price is the whole price.

No credits to buy

There are no message credits and no top-up packs. You don't bring your own AI key either. It is all in the plan.

Same price in a busy month

If a promotion sends ten times the visitors, the bill stays $29, $59 or $99.

The limits that do exist

What "unlimited" does not cover

Read this before you decide. These are the real limits as of November 2026.

Free is capped

Free is $0 with no card: 50 conversations a month and up to 10 leads a month. After 50, the bot stops answering until the 1st.

Pages it reads

Starter reads up to 15 pages of your site, Growth 50, Pro 500. Free reads 5. A bigger site needs a bigger plan.

A daily ceiling

Every bot, on every plan, can handle 2,000 visitor messages a day (resets at midnight UTC). It is there to stop abuse of a leaked key.

Abuse is not covered

Our terms let us suspend or end accounts that abuse the platform, such as spam or scraping other services. Normal visitor traffic is not abuse.

BotDesk is website chat only. It does not answer phone calls and does not take payments. The "Powered by BotDesk" badge shows on Free and Starter and is removed on Growth and Pro.

How other chatbots charge

Two examples, from their own pricing pages

Checked on November 4, 2026. Prices change, so check the vendor's page before you buy. We only list what each page states.

Scroll sideways to see the whole table.

How Tidio and Chatbase limit AI usage, compared with BotDesk
Product What the pricing page lists What happens at the limit
Tidio Lyro AI Agent add-on from $32.50 a month for 50 AI conversations; the calculator goes from 50 to 1,000 a month. Free plan: first 50 AI conversations free, lifetime. Plans from $24.17 a month count conversations that a human agent replies to. The page doesn't state an overage rate. Above 1,000 AI conversations it says to contact sales. It doesn't say whether the prices shown are monthly or annual billing.
Chatbase Hobby $32 a month (billed yearly) with 700 message credits; Basic $120 with 4,000; Business $400 with 15,000. An auto-recharge option adds credits at $40 per 1,000 message credits when you fall below a threshold you set. The page doesn't say what happens if you don't use it.
BotDesk Starter $29, Growth $59, Pro $99 a month. No monthly conversation limit, no message credits. No overage charges. A 2,000-message daily ceiling per bot, and the terms against abuse.

These two sell different things from us. Tidio and Chatbase are broader tools, and BotDesk does one job: a website chat assistant for a local business. If you need live human agents across many channels, or your own custom flows, those may fit better.

Which plan

Start free, then pick by pages and features

Conversations stop being the deciding factor once you're on a paid plan. Pages and features are.

Free, $0

Try it. 50 conversations a month, 5 pages, 10 leads a month.

Starter, $29

Unlimited conversations and leads, 15 pages, booking requests. Fits a small site.

Growth, $59

Starter plus no badge, price estimates, live chat takeover, 50 pages.

Pro, $99

Growth plus the whole site, up to 500 pages, and booking through Cal.com or Calendly.

Free plan: no card. Paid plans: 30-day free trial, card at checkout, no charge until day 31, cancel anytime. One free month per business. Every plan in full.

FAQ

Questions about unlimited conversations

On Starter, Growth and Pro, yes, in the two ways people usually mean it: there is no monthly cap on conversations, and we don't charge per message or per answer. A busy month costs the same as a quiet one. It is not unlimited in every sense: the Free plan has 50 conversations a month, each plan reads a set number of pages, and there is a daily safety ceiling on messages, explained above.

One visitor's chat, however many messages they send in it. Free is capped at 50 of these a month. On paid plans we don't cap them.

Each bot can handle 2,000 visitor messages a day, on every plan. It resets at midnight UTC. It exists to stop someone abusing a leaked key, not to meter normal use. If a bot ever reaches it, the chat tells visitors it has hit its daily limit and to try again tomorrow or contact the business directly.

Nothing extra to pay on a paid plan. There are no overage fees and no credit packs to buy. The daily ceiling above is the only thing that would stop a bot, and only at 2,000 messages in one day.

No. Free is $0 with no card and covers 50 conversations a month and up to 10 leads a month. After 50, the bot stops answering until the 1st and we email you once. Paid plans remove that cap.

Our terms let us suspend or end accounts that abuse the platform, such as spam or scraping other services. Normal customer traffic is not abuse. The terms are on the Terms page.

Get started

Try it on your own site first

Paste your web address and see a bot trained on your pages, with no signup.

✓ Free plan, no card   ✓ Paid plans from $29/mo